Connecting Through Listening

Learn how to listen to understand, not to reply

Listening is the most fundamental interpersonal skill – and for many students, it’s also the most challenging to develop.

How students listen has a major impact on their ability to build successful and meaningful professional relationships. And in this fast-paced, ever-changing, multi-cultural modern world, listening and connecting are more important than ever.

In this guest lecture, students will learn to approach listening differently and develop highly personalized techniques to consistently create safe, inclusive environments for themselves and others.

Your students will learn listening techniques for how to make others feel seen, heard, and understood.

Delivery options
  • 3-hour virtual
  • 3-hour in-person
Who should take this?
  • Undergraduate students who need to develop foundational communication skill
  • Graduate students who must achieve action by influencing diverse audiences
Topics
  • Listening as an interactive, non-passive process
  • How your brain is designed to seek efficiencies, not listen intently
  • Introversion, extroversion, and ambiversion
  • Avoiding conversational narcissism
  • Demonstrating receptiveness to new ideas
  • Summarizing with conversational intelligence
Learning outcomes
  • How to set up a safe listening environment that encourages communication
  • How to gather key information through verbal prompts and questioning

Learn about the origins of our work and find out more about who we are today.

About Us

We believe that truly effective interpersonal training must be credible, relevant and immediately effective.

Our Approach

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