Communicating with Versatility

Develop real communication and interpersonal skills based in science

In this fast-paced, ever-changing, multi-cultural modern world, students need to develop communication skills that will allow them to achieve influence in multiple scenarios and with various stakeholders.

Communicating with Versatility challenges misleading techniques, debunks communication myths, and uses an innovative, science-based methodology to teach students exactly what their audience and colleagues need from them.

This 20-hour course is delivered in six 3.5-hour sessions over three days, either virtually or in-person.

Want to make these sessions even more profound? Ask about the Emergenetics Assessment and how its detailed breakdown of the preferences can help each student better understand themselves and others.

Day 1, Sessions 1 & 2 – Presenting with Influence

Students will learn how their brain processes information and how to influence a diverse audience through verbal communication by understanding exactly what their audience needs from them.

In Session 1, we debunk communication myths and teach students the theory behind our science-based methodology and, in Session 2, students will practice applying it through various exercises.

Topics
  • The real issues of presenting
  • Achieving clarity of thinking
  • The four neurological thinking preferences
  • How your brain processes information
  • Communication that works for everybody’s brain
Learning outcomes
  • How to organize your thinking and clearly define communication goals
  • What your audience needs – understanding diverse thinking preferences
  • How to refine your communication approach to suit diverse audiences
Day 2, Session 1 – Writing with Influence

Building upon what they’ve learned in Day 1, students will develop an approach that works across all forms of written communication, in which the writing is clear, concise, and consistently achieves action.

Topics
  • The challenges of writing and interpreting writing in complex environments
  • The importance of tone when communicating with your audience
  • What your audience needs from you
  • Our science-based methodology for written communication
Learning outcomes
  • How to ensure messages are being read and understood in the way you intend
  • How to use plain language to increase reader engagement
Day 2, Session 2 – Connecting Through Listening

How students listen has a major impact on their ability to build meaningful professional relationships.

Students will learn to approach listening differently – in an authentic and non-patronizing way – and develop highly personalized techniques to consistently create safe, inclusive environments for themselves and others.

Topics
  • Listening as an interactive, non-passive process
  • How your brain is designed to seek efficiencies, not listen intently
  • Introversion, extroversion, and ambiversion
  • Avoiding conversational narcissism
  • Demonstrating receptiveness to new ideas
  • Summarizing with conversational intelligence
Learning outcomes
  • How to set up a safe listening environment that encourages communication
  • How to gather key information through verbal prompts and questioning
Day 3, Sessions 1 & 2 – Building Collaborative Teams

Diversity is important in all its forms, and one form often gets overlooked – the idea of neurological diversity, or that we think differently than one another.

In these sessions, students will learn how neurological preferences drive their behavior and how they can further develop their ability to work with others. They’ll discover how to immediately improve team collaboration and build high-performing, resilient teams by leveraging diversity.

Topics
  • The challenges of collaboration in a fast-paced environment
  • Cognitive abilities versus neurological preferences
  • How neurological preferences impact collaboration
  • The limitations of working with others who think the same way you do
  • The advantages of building teams with cognitive diversity
Learning outcomes
  • Understanding the source of cognitive conflict
  • How to overcome your neurological bias to encourage effective collaboration
  • How to create an environment that encourages cognitive diversity

Learn about the origins of our work and find out more about who we are today.

About Us

We believe that truly effective interpersonal training must be credible, relevant and immediately effective.

Our Approach

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